Hi, due to an unforseen mistake, a package was automatically renewed. I am roaming now and not using any of it. Can i cancel the purchase and get an refund on it?
edit o2_Manga: verschoben von Mobilfunk: Rechnung zu Englisch: Mobilfunk&Tarife
Gelöst
Refund on automatic purchase of a package
Lösung von o2_Gerrit
Hello
I checked for your number, the pack has been cancelled today and its fee will be refunded 🙂
Best Regards,
Gerrit
- 20798 Antworten
revoke the unwanted packing booking.
Einer Person gefällt das
- Moderatorin
- 35509 Antworten
Hello
welcome to our o2 Community 😀
Did you follow Bumer's tip and cancel the pack by e-mail?
Kind regards,
Solveig
- Moderator
- 6050 Antworten
- Lösung
Hello
I checked for your number, the pack has been cancelled today and its fee will be refunded 🙂
Best Regards,
Gerrit
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