My contract includes extra datacards. I used to be able to easily order new ones from the Mein o2 application, but since the application was substantially altered in appearance, I cannot find the option to do this.
I could find the list of existing sim cards,
Where has it gone? Having the ability to easily manage my sim cards and add datacards is one of my main reasons for keeping this contract.
Edit o2_Antje: Moved from Sim-Karte to English Community / 28.05.2024
Lösung von Bollermann
Hello
Startseite → mein Vertrag → click "Details ansehen" →scroll down to "SIM-Karte verwalten , click
→ scroll down to "Zusatz SIM-Karte bestellen, click → then you can choose "Multicard" or "Datacard"
click "weiter" → choose "eSim"
I hope you understand and find the options.
Good luck 🍀
+10Hello
Startseite → mein Vertrag → click "Details ansehen" →scroll down to "SIM-Karte verwalten , click
→ scroll down to "Zusatz SIM-Karte bestellen, click → then you can choose "Multicard" or "Datacard"
click "weiter" → choose "eSim"
I hope you understand and find the options.
Good luck 🍀
Hello
could Bollermann point you the way how to order a data card for your contract via the new Mein o2 app?
Best Regards,
Gerrit
Thanks! Yes it’s there. It’s significantly more confusing than in the old app though.
Hello
thanks for your feedback :) Great that everything went well with the Datacard order 🤗 Have you already activated the eSIM? Is everything working as desired?
Best regards
Cora
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