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International Roaming not working in Bangladesh


Hi, I am unable to receive any messages/calls and not internet service in Bangladesh and on my phone No Network is shown. I have tried most steps mentioned in various article across websites and o2 community. Do I need to activate anything. I do have credit and validity on my SIM. Any help is very much appreciated.

edit o2_Gerrit 10.05.2024 21:55 moved to Packs, Optionen & Ausland

Edit o2_Cora 11.06.24: Post moved from → Packs, Optionen & Ausland

Lösung von o2_Bianca

Hallo @hafiz.chem,
Thank you very much for your answer. It can take up to 10 attempts to log in when using manual network selection. Have you tried this?
Kind regards,
Bianca

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9 Antworten

Bumer
Lehrling
  • 20798 Antworten
  • 10. Mai 2024

Have you tried manual network selection? Regardless, I would advise you not to use your prepaid card there. Your credit will disappear so quickly given the prices.


  • Autor
  • Neuling
  • 7 Antworten
  • 10. Mai 2024
Bumer schrieb:

Have you tried manual network selection? Regardless, I would advise you not to use your prepaid card there. Your credit will disappear so quickly given the prices.

Is there charges on incoming SMS?

 


  • Autor
  • Neuling
  • 7 Antworten
  • 10. Mai 2024
hafiz.chem schrieb:

Hi, I am unable to receive any messages/calls and not internet service in Bangladesh and on my phone No Network is shown. I have tried most steps mentioned in various article across websites and o2 community. Do I need to activate anything. I do have credit and validity on my SIM. Any help is very much appreciated.

It is not resolved


  • Autor
  • Neuling
  • 7 Antworten
  • 10. Mai 2024

How do you mark a question as solved without ensuring that it is solved?


Bumer
Lehrling
  • 20798 Antworten
  • 10. Mai 2024

@hafiz.chem 

Is there charges on incoming SMS?

No.


  • Autor
  • Neuling
  • 7 Antworten
  • 10. Mai 2024
Bumer schrieb:

@hafiz.chem

Is there charges on incoming SMS?

No.

Do you know any other probable way to fix it?


o2_Gerrit
  • Moderator
  • 6050 Antworten
  • 10. Mai 2024

Hello @hafiz.chem,

welcome to our o2 Community 🙂

Have you tried manual network selection? According to our list of partner networks for prepaid roaming, there are Banglalink, Grameenphone Limited and Robi Axiata to choose via the settings in your cellphone.

Best Regards,

Gerrit


  • Autor
  • Neuling
  • 7 Antworten
  • 10. Mai 2024

Hello Gerrit,

Yes i did. Then i tried to make a call to check if it’s working. The call got received automatically but it never reach my and o2 deducted 4.2 euro for that. I mean what is o2 upto?

Kind regards,

Hafiz

Edit o2_Cora 11.06.24: Quote removed


o2_Bianca
  • Moderatorin
  • 23684 Antworten
  • Lösung
  • 11. Mai 2024

Hallo @hafiz.chem,
Thank you very much for your answer. It can take up to 10 attempts to log in when using manual network selection. Have you tried this?
Kind regards,
Bianca


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