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top up through credit card have not transferred to my account

N
Neuling

Hello,

I topped up my prepaid simcard  by using mein 02 app and with credit card today. However it has been an hour and the credits have not topped up to my account but the amount is deducted from my debit card. Can you please check? Because I urgently need to make phone calls. 

 

Edit by o2_Katja: Verschoben von Prepaid zu Englisch

2 Antworten

bs0
Profi
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  • bs0Profi
  • Profi
  • 41597 Antworten
  • 15. April 2021

Do not post your number in a public forum!

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Matze
  • o2_MatzeModerator
  • Moderator
  • 22056 Antworten
  • 21. April 2021

Hi @nkoksalan 

Welcome to our o2 Community. 

Sorry for the late replay.

Do you still need assistance? If so dont hesitate to contact us here again.

Best Regards Matze  

https://g.o2.de/wcr

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