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Hello,

 

I would like to cancel my contract with O2, how do I do?

Apparently, we need to fill a form (like under this link : https://hilfe.o2online.de/english-o2-community-43/my-handy-premature-payment-contract-termination-458531) but the link is dead.

 

Best regards, Mathieu


4 Antworten

Hi!

Do you want to cancel your mobile phone contract (i.e. o2 Free M) or your o2 my mobile phone contract (hardware like iPhone 10 )? Or both?

 

Hi,

 

I would like to cancel everything related to O2, but I guess I have only a mobile phone contract.

 

Thanks

The link you specify describes how you can terminate the hardware contract.

To terminate your mobile phone contract, you should use this form: https://www.o2online.de/assets/blobs/pdfs/faxvorlage-kuendigung-mobilfunkvertrag/

 

My suggestion would be, you would wait for the help of an o2 coworker (o2 logo behind their nicknames). They have access to your contracts you have and can tell you how to terminate them. You may have to wait a few days for help.

Benutzerebene 7

Hi @Mathieu37 ,

 

welcome to the o2 community! :)

 

I can find only one o2 blue basic tariff in your data set. The contract with the number 27 at the end will be finished on the 23th of January 2021. Please take the form from @TBCMagic to terminate your contract.

 

Best Regards,

Marc

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