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Moin,


I have been a customer of O2 since 2016, my current contract ends in March 2020, and I chose to cancel the automatic contract extension and got the confirmation from O2.

Then I changed my mind and I want to keep my current mobile number beyond 2020. I know there is the option for Rufnummermitnahme to another company, but I want to stay with O2.

My question is about the Samsung Note 10+, I want one for my next extension. Should I order it through Vertragsverlängerung in my O2 only (where it doesn’t exist By the way)? or it will be the same if I order it from main O2 website and choose (für O2 Kunden)? I worry I may order another O2 SIM with a new number and pay for 2 contracts!

my priority is to keep my current Rufnummer, and get the Note 10+

Mit freundlichen Grüßen,

3 Antworten

Hi @mezoomozaa,

first of all, welcome to our forum. Nice that you have found the way to us.
Please write a private message to @o2_VVL so we can make you an offer.
We are happy to hear from you.

Regards
Antje
Hi @mezoomozaa,

first of all, welcome to our forum. Nice that you have found the way to us.
Please write a private message to @o2_VVL so we can make you an offer.
We are happy to hear from you.

Regards
Antje


Where should I send the private message? I can’t see any E-mail!
thanks for your reply
Benutzerebene 7
Dear @mezoomozaa ,

I have sent you a private message.

Kind regards,
Andrea

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