I would like for my monthly invoice to take money from existing top-up balance. Is it possible to top-up my o2 account instead of using direct debit, to pay for my existing sim contract? if so, how can I do so?
Lösung von Denner
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Moin,
for postpaid contract, no.
Benutzerebene 7
+4
If it is post paid and the top-up balance is under the same account number, than o2 did not use direct debit.
If you have 200€ top-up than o2 uses your bank account after it is zero.
if you have an old contract switched and you mean Gesprächsguthaben than it didn´t work.
- Moderator
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17 May 2024
Hello
welcome to our o2 community 🙂
I read that Denner and schluej have already explained.
If more questions arise do not hesitate to ask here 🙂
Best Regards,
Gerrit
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