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is top-up for postpaid sim possible?

M
Besucher:in

I would like for my monthly invoice to take money from existing top-up balance. Is it possible to top-up my o2 account instead of using direct debit, to pay for my existing sim contract? if so, how can I do so?

Lösung von Denner

If it is post paid and the top-up balance is under the same account number, than o2 did not use direct debit. 

 

If you have 200€ top-up than o2 uses your bank account after it is zero.

 

if you have an old contract switched and you mean Gesprächsguthaben than it didn´t work.

 

4 Antworten

Bumer
Legende
  • BumerLegende
  • May 9, 2024

Is this about prepaid or postpaid?

schluej
Legende
  • schluej
  • May 9, 2024

Moin,

for postpaid contract, no. 

Live long and prosper 🖖
Denner
Legende
Forum|alt.badge.img+40
  • Denner
  • Legende
  • Lösung
  • May 9, 2024

If it is post paid and the top-up balance is under the same account number, than o2 did not use direct debit. 

 

If you have 200€ top-up than o2 uses your bank account after it is zero.

 

if you have an old contract switched and you mean Gesprächsguthaben than it didn´t work.

 

42! 07.99
o2_Gerrit
o2_Gerrit
  • o2_GerritModerator
  • Moderator
  • May 17, 2024

Hello @mugsie99,

welcome to our o2 community 🙂

I read that Denner and schluej have already explained.

If more questions arise do not hesitate to ask here 🙂

Best Regards,

Gerrit

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