I have requested for the termination of my O2 blue select contract in may 2015 by sending a FAX. On 19.05.2015 I received a SMS confirmation saying that they have received the request and it will take a while to terminated your contract.
Unfortunately, still O2 is charging and taking monthly bill from my bank account.
May I request you guys to do the necessary and provide me the information, when my contact will be terminated?
My Customer number:97984298, My mobile number was: 0176xxxxxx42
Thanks in advance.
Regards,
Piyush
Edit: I deleted the mobile number for data security. o2_Michael
Lösung von o2_Antje
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