Hello @sam7655 ,

welcome to the o2 Community .

That SMS is a phishing attempt, please do not follow that link and don’t enter information of any kind into the following website. You can just ignore that message and delete it.

Kind regards, Sven

O2 is SCAM,,,,, they charged 243 euros from me for no reason

ich glaube da sollte man frühzeitig eingreifen…

gggggggggggggggggggggggggggggggggggg | O₂ Community (o2online.de)

Hello Michi,

Thank you for your message.

I have reviewed my invoice (Rechnung number XXXXXXX) and noticed that I was charged €243.67 for the past month, which seems unusually high. I recently traveled from Germany to Jordan, so I am curious about the charges, especially if they are related to roaming or international usage.

Could you please provide more clarification on the specific services or charges that contributed to this amount? I would appreciate any insights or assistance in resolving this issue.

Best regards,
Hamza Mohd Husam Abdallah

o2_Giulia, 15.10.2024, 15:45: personal data deleted

Please stay in your own topic:

You should repeat the post here.

The bill should actually give you information about roaming connections with data or phone. If something is unclear, you can also post the invoice page (remove personal details!) here.

Hello @Hamza Mohd husam abdallah,

unfortunately, we cannot see your bills because you are not registered with your contract here in the community.

If you have used your SIM card abroad, outside the EU, there are increased charges. You can see the charges in our price list: Preisliste Ausland und sonstige Services Mobilfunk Postpaid (o2online.de)

The respective charges should be listed on your itemized bill.

Please note that you should not post any personal data, such as telephone numbers or customer numbers, here in the community, as everything is public worldwide.

If you have any further questions about your bill please let us know, we will be happy to help.

Best regards

@o2_Giulia warum schreibst du jetzt auch hier weiter?

Im oben verlinkten hat auch schon @o2_Michi geantwortet…