I registered in Mein O2 and bought a data pack, and now it says the status is “ bestellt, wartet auf Aufladung ”. How do I activate this? Thank you.
Moved to our english community by o2_Katja
Gelöst
Question about payment for data plan
Lösung von o2_Larissa
Hi
I would like to welcome you to our community.
If I understand your request correctly, it's about a prepaid card. The status you wrote says that you currently don't have enough credit on your card to book the pack you want.
Load your card with credit, then the pack you want will be booked.
Further informations can be found in our english FAQ.
Please let us know if everything worked out.
Kind regards
Larissa
- Team
- 9164 Antworten
- Lösung
Hi
I would like to welcome you to our community.
If I understand your request correctly, it's about a prepaid card. The status you wrote says that you currently don't have enough credit on your card to book the pack you want.
Load your card with credit, then the pack you want will be booked.
Further informations can be found in our english FAQ.
Please let us know if everything worked out.
Kind regards
Larissa
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