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Hello, I was in Germany in 2015. I left Germany in December 2015 and came back for job two months ago. While I was leaving Germany in 2015, I send a letter to O2 to cancel my mobile contract. I never heard of them back. But now I realize that O2 continued charging and I owe 300 euros. I just learned my SCHUFA report. How should I fix this issue? Should I pay this to you for 3 years. Who should I call to fix this issue? I do not speak German. It would be nice if there is any contact to which I can communicate and fix the issue.



Thank you.
Hey @aneps,

welcome to the o2 Community.



Please write us a private message to @o2_Support and name your customer number and your personal four-digit identification code. If you've wrote the private message,

write here again please.



Greetings,

Flo

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