I top up 15 Euros but the balance reflected is only 7.,52 Euro and the tariff was also not activated.
How will I go about this?
Thank you very much for your assistance.
Edit o2_Bianca: Moved from Mobilfunk Vertrag&Tarife to English o2 Community mobile
Lösung von o2_Matea
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Hey
welcome to the o2 community 💙
Your quaestion can be simply explained.
You booked o2 My Prepaid M.
This is the reason that 7,49 EUR were debited.
Kind regards, Matea
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