O2 Internet pack S got activated and the money is deducted. I just activated XL pack.. Now I have both of these on. I would like to cancel both of them and get the money on my account
edit o2_Tobias: I adjusted your title
O2 Internet pack S got activated and the money is deducted. I just activated XL pack.. Now I have both of these on. I would like to cancel both of them and get the money on my account
edit o2_Tobias: I adjusted your title
Lösung von o2_Tobias
Hi
welcome to our English Community. Nice to meet you here.
As I see in your data, you already deactivated “o2 My Prepaid Data Pack M” on 19th April and “o2 My Prepaid Data Pack XL” on 20th April 2021.
This means at the moment, you do not have any pack activated.
I also see that you have already transferred your mobile phone number to another provider. This means that I need details concerning your bank-account in order to transfer the credit to your personal bank-account.
I will write a private message to you in the next minutes at
Loving greetings,
Tobias
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