Dear O2 Customer Support,
I hope you're doing well.
I recently placed an order for a PS5 Disc Edition with a 24-month PS Plus Premium subscription and made an advance payment of €125.99 on Sunday, 23rd February. However, I received an email on Monday, 24th February, stating that my order was rejected.
As my order did not go through, I would like to confirm when I can expect a refund for the amount I paid. Could you please provide an update on the status of the refund and any further steps I might need to take? The sooner the refund is provided, I’d be grateful.
Thank you for your time and assistance. I look forward to your response.
Best regards,
Farhan S.
Edit o2_Kathi 26.02.25 Moved from the section Gadgets, Zubehör, Smartwatches & mehr zu English o2 Community: Mobile
