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Hello, I know this question is asked million of times, but there is confusion, I am currently a O2 prepaid user, my contract with new provider is going to start on 29th april (Monday), I want to know how to request opt to release my number, we can not do from mobile app, also please if anyone can provide english hotline for o2 prepaid user, I have emailed them regarding this topic but it’s been a week, I did not hear from them.

 

edit o2_Solveig 26.04.2024, 20:38 Uhr verschoben von Austausch rund um die Community → English o2 Community : Mobile 

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Lösung von Bumer 26 April 2024, 20:11

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go to the prepaid chat.

o2 Prepaid-Chat

 

Hello @muhammadalyy ,
welcome to our o2 Community. 😀
Bumer has already answered your question.
Please contact the Prepaid-Chat. 
If you have any further questions, please contact us again here. 
Have a nice weekend 🌞
Kind Regard, Solveig 

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