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No google buds prod were included

I
Rang

I bought a google pixel 7 during the promo of the bundle that a google earbuds pro are suppose to be included.

Well for my surprise they are not included on the package and I went to my local store to ask why and they told me that since this was an online purchase it should be resolved online.

Honestly is such a waste of time that no one can help you and you are paying for it…

Please send some advice on how I can get my earbuds please

Regards,
Javier Ibarra 

26.10.2022 09:14 o2_Katja moved to our english community

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Lösung von Sächsin 25 October 2022, 11:29

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3 Antworten

Sächsin
Rang

Die Vorgehensweise für die Anforderung der Bude (das läuft direkt über Google) ist folgend beschrieben 

 

Der Direkt-Link zur Aktion ist

https://promo-rewards.com/2022launch/de-DE

 

Die Registrierung dort kann ab 1.11. getätigt werden.

17.11.2022 o2_Katja als Ergänzung einmal eine Übersetzung dieser schicken Lösung für weitere Hilfesuchende/as a supplement a translation of this helpful solution for other help-seekers:

"The procedure for requesting the pad (this is done directly via Google) is described below:
1. order the device via o2 - with or without a contract.
2. when your order has arrived, request your Google Pixel Buds Pro from 01.11.2022 until 30.11.2022.
3. the Earbuds will be sent to you as a gift.
Link to the promotion: https://promo-rewards.com/2022launch/de-DE
Registration there can be made from 1.11.”

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o2_Jessica
Benutzerebene 7

Hello @IbarraJavier,

welcome to the o2 Community! 😊

You already got the right answer from Sächsin. However, I will translate it into English again here:

"The procedure for requesting the pad (this is done directly via Google) is described below:
1. order the device via o2 - with or without a contract.
2. when your order has arrived, request your Google Pixel Buds Pro from 01.11.2022 until 30.11.2022.
3. the Earbuds will be sent to you as a gift.
Link to the promotion: https://promo-rewards.com/2022launch/de-DE
Registration there can be made from 1.11.”

Kind regards
Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
o2_Jessica
Benutzerebene 7

@Sächsin’s answer is of course the right one here. I only post my translated message as the best answer because it is an English question and therefore the English answer comes directly first.

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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