I received a device 2 days ago, followed all instructions, tried to activate SIM card, but it doesn’t work. I have already tried to reconnect and other recommendations, but nothing helps:(
My contract number is xy
Please advise what should I do to activate the internet connection? How can I change the device?
Regards,
Anna
![](https://uploads-eu-west-1.insided.com/otwo-de/attachment/d3b93f24-a479-4e93-99d2-bbfe165f45eb.jpg)
Edit by o2_Katja: Verschoben in den Englisch Bereich und Vertragsnummer editiert
Lösung von Anonymous
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