I switched from a DSL to a Homespot plan in April. I tried to use my old Mein O2 account to check the invoice and my contract details. But when I am logged in, mein O2 kept asking me to verify with my current phone contact number. There is only one phone number choice available, which I guess is the phone number of the SIM card in my Homespot. But I cannot access to the verifying SMS sent to that number because the SIM card is in the Homespot machine. Can I retrieve my Mein O2 account without using my Homespot SIM phone number?
Lösung von o2_Tobias
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