Skip to main content

Hi,

 

I placed an order for iphone 11 black initially and I received a mail to make a deposit before 22nd May. I have not made this deposit.

 

Today I changed my mind to change the color of my phone to green. hence,  I placed a new order and I have not received a mail for a deposit for this new order.

i dont want to get two iPhones. 

Can I just ignore the first order and wait for the deposit email for the second order?

 

Thanks in advance,

Prabu 

Ph: xy

 

 

Edit by o2_Katja: Telefonnummer editiert, verschoben zu English Mobile

 

 

Hi @Write2prabu,

 

welcome to our English community. Thanks for your request concerning your orders.

 

In order to give you a concrete answer, I need to check your data. Therefore, you received a private message from me just now via @o2_Support. Please reply there to my private message.

 

Afterwards, we will come back here to your public thread again.

 

I look forward to your response.

 

Loving greetings,

Tobias

Hi @Write2prabu,

 

until now, I did not receive any response at @o2_Support.

 

Is everything already clarified?

 

Just let me know.

 

Loving greetings,

Tobias

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community