Hello,
I don’t quite understand my invoice.
I got two 20GB SIM card for 35 Euros per month (as mentioned by the seller with rabat from o2 birthday something). However when I log in the app, there is an invoice for over 150 Euros.
Unfortunately I do not speak German so I cannot contact the Hotline.
Is there an email address that I can appeal to or could you please help me to understand what is included?
Edit o2_Larissa: moved to English o2 Community: Mobile
Lösung von o2_Matea
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