Hello, I made a contract with you in 14.04 and I paid the phone and a SIM card and until now I didn’t receive nothing! You are not a serious company and I will make a complaint about your services.
Edit o2_Ines/20.04./8:50Uhr: verschoben aus Testberichte& Reviews zu Englisch o2Community:Mobile
+1
Wow, nach 3 Tagen sich schon beschweren wollen…🙄
Wie lautet dein Bestellstatus?
Wow, nach 3 Tagen sich schon beschweren wollen…🙄
Wie lautet dein Bestellstatus?
I didn’t receive any email, and when I called your company they told me that DHL was already to my apartament and they didn’t find me home yesterday, but I was home all day. And they sand it back 😳 also I didn’t receive any email about my order status 🙄
Hello
i am glad to welcome you in our community. 💙
Sadly the delivery service were not able to deliver the package. I do not known the exactly reason but sometimes its because the name is not written on the door bell. But in this case it doesn´t matter. Sadly the hardware were send back by the delivery partner so the contract is cancelled automatically.
Should you receive a sim card by post, please inform us so we can cancel the mobile plan as well if you wish.
best regards
Michael
Hello
i am glad to welcome you in our community. 💙
Sadly the delivery service were not able to deliver the package. I do not known the exactly reason but sometimes its because the name is not written on the door bell. But in this case it doesn´t matter. Sadly the hardware were send back by the delivery partner so the contract is cancelled automatically.
Should you receive a sim card by post, please inform us so we can cancel the mobile plan as well if you wish.
best regards
Michael
Good morning, I received all ready the SIM card, but I want to cancel everything and refund my money back. Thank you
Hey
if you want to revoke your contract, you can look up all the informationen in our FAQ: revoke or cancel a mobile phone contract
Greetings,
Flo
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