How to view pending / paid installment information?

Log in to your customer account.

can you share the portal link? I don’t see any where.

Hi @zohair1991 ,

does the link work for you and did you manage to find the info about the paid installments?
If you have further questions, please don’t hesitate to contact us here again 🙂

Best regards
Kurt

Hello @o2_Kurt , I am still not able to view my paid installments. I dont why this is so complicated to see ?

I have hardware only contract, I only Bought iPhone + Airpods. Without Sim Contract.

Hello @zohair1991,

did you order your iPhone and the Airpods separately? In that case each installment plan has to be registered separately in Mein o2 to create a customer account for each.

Best Regards,

Gerrit

I ordered iPhone & Airpods in single order. But till date I am not able to see how much I have paid already… Please provide any link where can I see my paid installments?

I tried the link provided in above comments (https://www.o2online.de/ecareng/?contentId=rechnungsdaten) but whenever I open this link, it opens community forum.

Hello @zohair1991,

then you probably aren’t logged in with a contract. Did you register your myHandy contracts with mein o2?

Kind regards, Sven

How can I login with contract? Also how can I register my Handy contracts with meinO2??

Hello @zohair1991,

if you haven’t registered in Mein o2 already, you can do so here: Bei o2 Registrieren und Vorteile nutzen: Jetzt anmelden (o2online.de)

You would need your contract number from the invoice that was sent to you earlier.

Please find more informatione in our FAQ:

o2 My Handy | O₂ Community (o2online.de)

Best regards

Giulia

It says you are already registered : 

Hello @zohair1991 ,

it says that you are already logged in, probably with the account that you are using here for the community. So once you’ve logged out of this, you can then proceed with the registration of your myHandy contract.

Kind regards, Sven

I tried to register with my contract number, but it says : 

I tried with Airpods Vertragnummer, its working fine. But for iPhone Vertragnummer is not working it says Already registered?

Hello @zohair1991,

then you probably registered the iPhone previously already. We can’t see your databank entries here, since your community account isn’t connected to any contract, so we can’t really tell anything further about a registration potentially already existing. It might be helpful in this case if you contacted the english hotline.

Kind regards, Sven