how much I have paid for my phone

Hey @Bardiade,

have you already registered as Bumer advised you to do? You can see your invoices in Mein o2.

Kind regards 

Lea

Dear @Bumer and dear @o2_Lea ,

Sorry for the late response!

Yes, I registered few months ago but I still cannot see the invoices in my O2 app.

Best,

Dear @Bumer ,

Thanks a lot for your help! now I can see my invoices!

Best,

Hi , 

I have a problem with finding the invoices on MeinO2. The last time I used Onlineo2.de and I could see my invoices but it disappeared. What should I do to see the invoices again? 

Also, I want to change my IBAN. I wonder if you could tell me how I can change it. 

Best,

Abolfazl

Thanks for your prompt reply! 

So how I can see my monthly invoices that I have paid for my phone? should I use this link https://login.o2online.de/idm/#/registrieren/my-handy ?

regarding the changing bank info, I changed my IBAN using this link (https://g.o2.de/mein-o2-bankverbindung), Is that Okay or it is mandatory to fill this form?

Best,

Good morning @Bardiade 😊
You apparently already have o2 online access for your o2 my mobile phone contract.

So that you can view your monthly mobile phone bill, please register with your mobile phone number (if you have not already done so).

If you are already registered with your mobile number - please log in with it 🤗

Depending on how many customer numbers you have with us, please change the bank details online for each one. Once you have done this, you no longer need to fill out the form for us 🙂

Kind regards

Kathi 🌞

Hello @Bardiade,

This would be the Mein o2 Login of your o2 Prepaid where there are no monthly bills.

When you have logged in for your my handy-contract for your iPhone, you can check the contract with the monthly debit for the instalment plan stated there.

Best regards,

Gerrit

Have you tried this Link to the Meijn o2 Login Page and entered the contract number of the instalment plan of your iPhone, @Bardiade?

Best Regards,

Gerrit

@Bardiade Try to open the Mein o2 registration page anew and then chose the yellow markered option “Ich bin MyHandy Kunde”.

Then you proceed to this page where you can enter your contract number in the yellow markered field.

You already existing Prepaid Login cannot conenct to a MyHandy instalemt plan, as this belongs to the Postpaid section of Mein o2.

Best Regards,

Gerrit

Dear @o2_Gerrit ,

I also have another question.

As I have changed my IBAN, I think O2 will use my new IBAN from July. As my previous bank account is inactive, O2 cannot take money in June. Can I go to O2 shop and pay there? Or I can wait till july and O2 will take money for June and July?

Best regards,

Abolfazl