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earlycontract paying


I made an Ipad contract without SIM Card for 3 years.

My question can I pay the contract early or do I have to pay for three years.

Regards,

Ahmad Nehme,,

Lösung von witti

Hello @Ahmad Nehme 

you can pay this contract earlier.

BUT you can only pay the complete Contract. 

Best wishes Witti 

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6 Antworten

witti
Star
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  • 2393 Antworten
  • Lösung
  • 11. September 2022

Hello @Ahmad Nehme 

you can pay this contract earlier.

BUT you can only pay the complete Contract. 

Best wishes Witti 


o2_Andrea
  • Team
  • 26467 Antworten
  • 15. September 2022

Dear @Ahmad Nehme ,

welcome to our community. 🐿

As @witti mentioned, you can make an early payoff. You can order this in the My o2 app.

Does this help you or do you need further support?

Kind regards,

Andrea


  • Autor
  • Neuling
  • 5 Antworten
  • 15. September 2022

I cant see my ipad payment on my o2 app because I order it without sim so it cant been showing on my app i don't know why


o2_Andrea
  • Team
  • 26467 Antworten
  • 17. September 2022

Dear @Ahmad Nehme ,

you have to register your MyHandy contract for My o2 seperately.

Note username:
The user name may contain special characters -,_ and . but may not begin or end with a full stop.
The user name has a length between 5 and 30 characters and cannot contain more than five digits.
Note Password:
The password may contain the following special characters: !#$*+-.?_
The length is between 8 and 30 characters, the password must be made up of at least four different characters.

Kind regards,

Andrea


  • Autor
  • Neuling
  • 5 Antworten
  • 17. September 2022

No not helpful because i can press on Abschiken maybe because i applied for SIM card last week i guess i have to go to the branch.


o2_Andrea
  • Team
  • 26467 Antworten
  • 22. September 2022

Dear @Ahmad Nehme ,

the SIM-card has nothing to do with the o2 My Handy registration.

You don’t use a phone number but the contract number.

Kind regards,

Andrea