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Delivery invoice


Hi, 

I received my package (phone + SIM card) yesterday. There everything is fine. 

However, inside the box, I  saw a delivery invoice that is due. Do I have to pay it or it is paid from O2 since it was nowhere stated before concluding my order that I have to pay for the delivery of the goods?

 

Thanks a lot!

Edit o2_Bianca: Moved to English o2 Community mobile

Lösung von SethVanDoom

janirch schrieb:

 

Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money. 

@janirch You don’t have to. They’ll collect it via direct debit from the account you named while ordering.

BR

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4 Antworten

bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 41847 Antworten
  • 10. März 2022

You mean the 4.99 postage? Yes, you have to pay for that.


  • Autor
  • Neuling
  • 1 Antwort
  • 10. März 2022

Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money. 


SethVanDoom
Meister/In
  • Meister/In
  • 625 Antworten
  • Lösung
  • 10. März 2022
janirch schrieb:

 

Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money. 

@janirch You don’t have to. They’ll collect it via direct debit from the account you named while ordering.

BR


o2_Michi
  • Moderator
  • 19758 Antworten
  • 12. März 2022

Hi @janirch,

welcome to our community. :relaxed:

Your question has been already answered, but I just want to inform you that the invoice with the instalment plan will be send to you approximately one week after the hardware delivery.

 

Best regards,

Michi


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