Hi,
I received my package (phone + SIM card) yesterday. There everything is fine.
However, inside the box, I saw a delivery invoice that is due. Do I have to pay it or it is paid from O2 since it was nowhere stated before concluding my order that I have to pay for the delivery of the goods?
Thanks a lot!
Edit o2_Bianca: Moved to English o2 Community mobile
You mean the 4.99 postage? Yes, you have to pay for that.
Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money.
Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money.
BR
Hi
welcome to our community. 
Your question has been already answered, but I just want to inform you that the invoice with the instalment plan will be send to you approximately one week after the hardware delivery.
Best regards,
Michi
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