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Delivery invoice

J
Neuling

Hi, 

I received my package (phone + SIM card) yesterday. There everything is fine. 

However, inside the box, I  saw a delivery invoice that is due. Do I have to pay it or it is paid from O2 since it was nowhere stated before concluding my order that I have to pay for the delivery of the goods?

 

Thanks a lot!

Edit o2_Bianca: Moved to English o2 Community mobile

Lösung von SethVanDoom

janirch schrieb:

 

Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money. 

@janirch You don’t have to. They’ll collect it via direct debit from the account you named while ordering.

BR

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    bs0
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    • bs0Profi
    • Profi
    • 41847 Antworten
    • 10. März 2022

    You mean the 4.99 postage? Yes, you have to pay for that.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
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    • janirch
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    • 1 Antwort
    • 10. März 2022

    Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money. 

    SethVanDoom
    Meister/In
    • SethVanDoom
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    • Lösung
    • 10. März 2022
    janirch schrieb:

     

    Yes, this is exactly what I mean. But, the IBAN number is given with many “X” symbols and idk to whom exactly I have to transfer the money. 

    @janirch You don’t have to. They’ll collect it via direct debit from the account you named while ordering.

    BR

    “That which can be asserted without evidence, can be dismissed without evidence.” ― Christopher Hitchens
    o2_Michi
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    • o2_MichiModerator
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    • 19758 Antworten
    • 12. März 2022

    Hi @janirch,

    welcome to our community. :relaxed:

    Your question has been already answered, but I just want to inform you that the invoice with the instalment plan will be send to you approximately one week after the hardware delivery.

     

    Best regards,

    Michi

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