Hi @OhTwo-Shiva, 

nice to meet you again here in our English Community. 

I regret that there were obviously some misunderstandings. 

I see that 2 new contracts were ordered with the tariff “o2 Free Unlimited Max”, one on 6th April and one on 20th April 2021. 

The contract that was ordered on 6th April 2021 is already cancelled. 

In order that we can cancel the contract dated 20th April, please send us a withdrawal cancellation within the cancellation-period of 14 days. You find further information here: Cancellation within 14 days 

I regret that you like to cancel also your existing contract. May I ask you for the reason for the cancellation?

If you move abroad, please use this cancellation-procedure: extraordinary dismissal because of moving abroad 

If it is just a normal cancellation to the end of your contract-duration, please find the instructions here: contract-cancellation

I hope I could help you with this information. 

Loving greetings,

Tobias

Edit: o2_Dennis 16.05.23 / Link aktualisiert

Thanks for the feedback. Ya the one on 06.04.2021 is cancelled.

Dear @OhTwo-Shiva ,

do you need futher assistance or is everything fine now?

Kind regards,

Andrea

Hello!

I actually would like to cancel my contract and I am within the 14th day time range.

So how do I go about cancelling it?

Hello @Arla ,

welcome to the o2 Community .

If you want to withdraw from a contract while you are still within the 14 day period, then you can just send in your request to widerruf@cc.o2online.de .If you have further questions about this, please let us know.

Kind regards, Sven