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I booked the pack “o2 my prepaid S” and deactivated it immediately afterwards. I wanted to change it to another option but something was wrong. 10.00 Euro already got out from my debit but I can’t use any calls nor datas. Can O2 assistant reactivate “o2 my prepaid S” please? 

 

# Mods: aktueller Thread und in deutsch: https://hilfe.o2online.de/o2-prepaid-19/ueberweisung-problem-530942


Hi @Ostern Weihnachten,

 

thanks for your request concerning your prepaid-card.

 

As you already wrote another German message under the link https://hilfe.o2online.de/o2-prepaid-19/ueberweisung-problem-530942, we will stop the conversation here. Please do not write different messages for the same subject.

 

Thanks a lot.

 

Loving greetings,

Tobias