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Cancel Online application

  • November 16, 2020
  • 5 Antworten
  • 93 Aufrufe

Good day, I applied for a contract deal online and got an email to pay the 1euro one time cost. I was unable to do this because my bank was not supported. Is the application still active and how can I cancel it_?

 

Edit by o2_Katja: Verschoben in unser Englisch Board

Lösung von Bollermann

Please send an e-mail to widerruf@cc.o2online.de​​​​​​, to cancel the contract and Hardware. 

5 Antworten

Bollermann
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  • Lösung
  • November 16, 2020

Please send an e-mail to widerruf@cc.o2online.de​​​​​​, to cancel the contract and Hardware. 


  • Autor
  • Besucher:in
  • November 16, 2020

Hi thank you for your help. Just to confirm  w iderruf@cc.o2online.de  is the email? Without the space ? See it put a space when I typed it too


o2_Michi
  • Moderator
  • November 21, 2020

Hi @PaiZA :relaxed:

 

yes, it’s widerruf@cc.o2online.de without the space. We also have a form - unfortunately it’s in german, but if you have questions, feel free to ask us. :wink:

 

Best regards,

Michi


  • Besucher:in
  • January 12, 2021

I am relocating permanently back to my home country on 28th of January. What should I do to cancel my contract?


o2_Manga
  • January 19, 2021

Hi @shubhi 

 

welcome to our community. :relaxed:

Please find the desired information here:

Extraordinary cancellation due to moving abroad

If there are questions left to ask get in touch with us again.

 

Greetings