Hello
I was trying to reload my package using cash but now I have three direct debit request 2 for load and 1 for package. I would like to cancel request for reload.
Also, I am trying to reach to customer support but that is in German, do o2 have English customer support. number?
Thanks in advance.
Edit o2_Matea: moved to English o2 Community: Mobile
Good morning, it's best to just call the o2 prepaid hotline. There will certainly be English speaking staff there. Here you have the contact details.
O2 Service in English
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm
LG
Hey
welcome to our community.
Happy to read that 0179Loop could pass on the number of our engish support hotline :-)
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm
Welcome to our english speaking O₂ Hotline | O₂ Community (o2online.de)
Could they help or do you do need further support?
Let me know :-)
Best, Matea
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