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Can we payoff the whole amount of the mobile phone (without tariff)


Hi,

I have ordered iPhone (without tariff) on 4 years installment plan, I wanted to ask Can I pay off the whole amount like in next 3-4 months?. Will my contract for 4 years be ended?

20.12.2022 09:15 o2_Katja: moved to our english community

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Lösung von o2_Andrea 21 December 2022, 14:17

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7 Antworten

Benutzerebene 7

Dear @zohair1991 ,

welcome to our community. 🎄

You can pay off an o2 My Handy instalment plan earlier, then it ends. You can request the early payment in the My o2 app, when you use payment by direct debit.

If you currently pay by bank transfer, this is not possible and you must use the order form: Vorzeitige Abbezahlung meines o2 My Handy Kaufvertrages.

Does this helps you?

Kind regards,

Andrea

Thanks, for your detailed answer. Also please tell me how to find how much I have paid in total?

I have a contract without sim.

 

Regards

Benutzerebene 7

Hi @zohair1991 ,
thank you for messaging us here in our community. 💙
Are you allready registered with your o2 My Handy contract on our website? In the following article Managing your account online you will find an introduchtion how to register.
After registration you can navigate to your Mein o2 Area and place your order as described in the second article My Handy…Contract Terminiation. 

If you need any further assistance, you´re allways welcome. 😍

Best Regards
Michael

 

Please tell me how can I register?. I have a mobile phone contract without tariff (without sim). 

I don;t have a contract number which is required for registration?

 

Please help, i want to use myO2 portal.

Benutzerebene 7

@zohair1991 thanks for your quick answer. 
I sent you a private message from our o2_Support account in order to exchange some customer numbers to help you receiving your Vertragsnummer. 

best regards
Michael

Hello, I used one of the Contract Number and did Registration, but not able to login with the username.

any solution? I can send you Username in private.

Benutzerebene 7

Hi @zohair1991 ,
have you tried to login with your mail adress instead of the unsername? Or is it now possible with the user name? 

best regards
Michael

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