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Hello,

i request two datacards esim from the website, even if gor the confirmation email , but still can’t activate or get the QR code due to Technical error and can’t do anything else.

does o2 having any issues or it is something with my account.

Thank you

Hello ​@Nawart ,
nice to hear from you in our o2 community 😀
Currently 3 eSIM profiles are active.
5 profiles are ready for activation. 
What should happen now? 
Kind regards, 
Solveig 


Hello ​@o2_Solveig,

 

i was getting an error message for the 5 profiles i created as datacard only, i had an urgent need for them and it didn’t work, i will delete the newly created ones as no longer needed.

Thank you


Hey ​@Nawart,

It's not great that you needed it at a certain point and it didn't work out. :( 

In the community it can sometimes take a few days before you get an answer. In urgent cases, you can always contact the English hotline: Welcome to our english speaking O₂ Hotline | O₂ Community

Kind regards, Lea 

 


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