Hey

edit o2_Tobias: moved to one thread

Hi @Mirroo 

welcome to our community. 

Please use the link in the email to arrange the transfer. We just want to make sure if the bank details given in your order are okay for further payments. There is no chance to pay by direct bank transfer if I send you our bank details. That won’t work.

As you told us you used your portugese bank to pay another contract it will be alright for the new order as well. 

Greetings

@o2_Manga Thank you for your response. Unfortunately, I could not find my bank details ( Portuguese) in email about confiramtion about my payment. Last time, I ordered notebook & I was informed to send payment of 1 Euros to a specific IBAN & order was successfully processed once I did it. However, I made a new payment mentioning reference number of my phone in the same bank account. I believe, it will work. 

Fine @Mirroo 

I hope you get your order very soon. 

If you have any further question please do not hesitate to get back to us.

Greetings

Thank you! I have received a confirmation email for my products!