Hi,
I took over a contract of my friend.
And yet there's something wrong with my O2 account, and I haven't got the new number nor the contract itself.
Also the money is transferred and I got a letter about it.
I tried to fill in the bank account info via o2.de/meine-date/sepa, as in the letter but due to my account problem it doesn't work as well.
When i try to join my o2 app, is said die daten könnten nicht geladen werden. and o2 home box said “das netz wurde nicht erkannt.”
What could I do to fix it? and my routers doesnt works.
Thanks in advance for your help.
Sincerely,
Hanul Jang
Edit o2 Matze moved to english broadband
Lösung von o2_Lars
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