Good afternoon.
In November, I called up your support and left a request for termination of the contract. The young man asked for my details and confirmed that he created such a request. Then I went to my personal account and saw that yes, indeed, on December 22 (or so) the contract will be canceled. Today I receive a letter that in the near future I will again be charged money for January. What???? I go to my personal account and see that the contract is valid again, while some sections such as cancel the contract do not work. Please tell me how to understand this? On what basis did you renew the contract and want to withdraw money again? Please reinstate the cancellation and revoke the last invoice.