Hi,
I write because we are waiting for our DSL conection to be installed, and nobody has called or sent us an SMS (as the technic told us they would do).
We have no idea what to do cause we don't speak german and cannot call by phone.
In our "meinO2" page there is no information about our status (it appears as if there were no orders, nor open neither completed), and it's impossible to get any information.
I really need an english speaking O2 worker, please.
Thanks.