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Warum O2 Service

o2 website not working properly

K
Neuling

I am trying to access to my personal area in o2 but every page is reconnected to the Community page. 

 

 

Edit by o2_Andrea: verschoben nach English o2 Community Broadband / DSL

    3 Antworten

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • 20901 Antworten
    • 28. April 2020

    Hello @karencarlin,

     

    if you want to login into “Mein o2”, you have a different access than to the community. Normally, your username is your mobile or landline number. Have your already registered your number?

     

    Please find more information in English here.

     

    Kind regards

    Giulia

    Du willst keine spannenden Neuigkeiten verpassen? Dann abonniere gleich unsere o2 News: https://hilfe.o2online.de/o2-news-3
    K
    Neuling
    • karencarlin
    • Autor
    • 3 Antworten
    • 29. April 2020

    Hi Giulia, yes i registred my number and i was able to access in the past. however now the link that you provided, automatically send me to this community forum. 

    o2_Manga
    • o2_MangaModeratorin
    • 11682 Antworten
    • 5. Mai 2020

    Hi @karencarlin, 

     

    I have checked your DSL login to your personal contract details and it is not the landline number. You chose a username. Please make sure that the community is logged out completely. Then go “Meino2” it should work.


    Greetings

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