Hello there,
I have subscribed to a new DSL contract back in August to start on November 15th. I have an appointment confirmed for this Friday but have not received any routeur or any further information.
I only received my contract and a document with my landline number (xxx685). I have tried to call the hotline but Im being told my number is unknown and I have not been able to log in to my O2 as I don’t have any log in details.
I have tried to contact any form of customer service countless time to no help.
Would it be possible to have assistance on this issue ?
Thank you!
Edit by o2_Andrea: Due to data protection I edited the landline number
Lösung von o2_Lars
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