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i cannot activate my Homespot

  • May 3, 2023
  • 2 Antworten
  • 17 Aufrufe
K
Besucher:in

I have done every step, typed in my PIN number but it’s still not connect. I can’t reach customer support through phone. Is there a solution to this?

2 Antworten

K
Besucher:in
  • Khoil1
  • Autor
  • Besucher:in
  • May 3, 2023

When i deactivated PIN with my phone and put the SIM back in, the Homespot doesn’t recognize the SIM and says “No Sim” on the Sim status

o2_Flo
  • o2_FloTeam
  • Team
  • May 9, 2023

Hey @Khoil1,

welcome to the o2 Community :)

If i see it correct, you had already contact to the coustomer service. Is your router already replaced? If you need help regarding retour, please see our FAQ: Device retourn

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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