Since Covid 19 Im working from home, to work from home obviously I need internet. But with internet disconnecting every 5 min it is affecting my work alot, during the last couple of months I tried to contact O2 technical support and customer service but always the same answer “we will fix it dont worry all will be good” but still the same problem.
Since this is affecting my work I asked for an official email from O2 explaining that these disconnections are from them and not from my side so I can show it to my manager but they never provided even a simple email like that (which is my right) .
So now my question is how to SUE O2 for compensation as they caused me alot of problems at my work? Also how can I terminate my current contract without paying the rest of the contract ?
Lösung von bs0
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