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error 403 o2 app

  • December 31, 2022
  • 6 Antworten
  • 77 Aufrufe
V
Besucher:in

Hi. I would like some assistance.i want to cancel my contract with 02, i read it in o2 website that I can do trough the app, so I went to the app, put my email and it shows always the error 403.

So how can I enter the app?

Or how can I cancel my LTE contract?

 

Best regards

 

 

 

 

 

Lösung von schluej

Moin Moin,

you cloud use the following link http://info.o2online.de/kuendigung/

    6 Antworten

    schluej
    Legende
    • schluej
    • Lösung
    • December 31, 2022

    Moin Moin,

    you cloud use the following link http://info.o2online.de/kuendigung/

    Live long and prosper 🖖
    o2_Sven
    • o2_SvenModerator
    • Moderator
    • January 3, 2023

    Hello @Vascoalves ,

    welcome to the o2 Community 💙.

    If you want to cancel your contract, then following the above link that schluej posted is probably the easiest way. Have you managed to send in your request for cancellation or can we support you in any way?

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    V
    Besucher:in
    • Vascoalves
    • Autor
    • Besucher:in
    • January 3, 2023

    I think I will do a new contract with wlan, since it can be monthly if I understood correctly 

    o2_Matea
    • o2_MateaTeam
    • Team
    • January 6, 2023

    Hey @Vascoalves,
    what do you  exactly mean by monthly?
    That they can be cancelled monthly?
    Best, Matea

    V
    Besucher:in
    • Vascoalves
    • Autor
    • Besucher:in
    • January 6, 2023

    Yes exactly. Since I will finish the 24 moths contract 

      o2_Matea
      • o2_MateaTeam
      • Team
      • January 9, 2023

      Hi @Vascoalves ,
      you’ll find all the tariff options, by following the link: o2 my Home L Flex: Festnetz & DSL 250 monatlich kündbar (o2online.de)
      If you have any questions or need further support, you can contact: 089 6666 300 81 english speakin customer service. Our colleagues will gladly assist you.
      Welcome to our english speaking O₂ Hotline | O₂ Community (o2online.de)
      Or ask us :-)
      Have a nice day!

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