I had two technicians visit today from Telekom to setup my DSL cable in the apartment. After the setup they verified and showed that DSL is working on their device. After the appointment I connected my Fritzbox and using the provided username and login tried to sign in but as the DSL connection was present and green. While the internet did not connect. I double checked with the hotline and the provided username and email were the same. Still there is no connection. I tried reset my router and disconnect/connect dsl cable again also with the O2 my service App. Still the same issue exists.
I get the following message after verification that username and password are correct
Internetverbindung prüfen
Die Prüfung der Internetverbindung ist fehlgeschlagen. Der Internetanbieter antwortet nicht auf PPPoE-Pakete. Wiederholen Sie den Test zu einem späteren Zeitpunkt
How much more do I need to wait? The free sim card will expire in 6 days and I need internet to work from home.
Lösung von UsmanAli
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