I am in the exact same situation. I cannot work from home during this pandemic because of the disconnects... The agent I had on the phone just made me reset the home box and then send me an email to say the issue is solved. But it's absolutely not. I can't believe we are paying for that.
- Moderator
- 18848 Antworten
-
18 March 2021
Hi
Welcome to our o2 community.
Can you give us a brief update on your situation?
Are the colleagues from our technical department still checking your connection?
Did a technician came to your place to check your DSL Port?
Best Regards.
Matze
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
