Guter Nachmittag

Ich habe gestern zwei Verträge unter derselben Adresse abgeschlossen, diesen möchte ich kündigen.
(Auftragsnummer:  xy)
Ich habe eine neue Vereinbarung getroffen, weil ich kein Modem benötige.

Schöne Grüße :)

Edit by o2_Katja: Themen zusammengeführt, Nummer editiert

good afternoon

I made two contracts at the same address yesterday, I want to cancel this one.
(Auftragsnummer :  xy)
I made a new agreement because I don't need a modem.
 Best regards.

Hello @berkserce, welcome to our o2 community :-)

We merged your different threads so they are all together at one point so we all have a better overview :-)

If you order several connections for the same address it will in nearly every case result in a rejection of the latest orders, only the first one will be processed.

In case you want to change parts of this order I strongly recommend to get in touch with our colleagues eitehr via chat or hotline to find a suitable solution for this :-)

We also offer an english speaking hotline :-)

Regards,

Lars