Hi,
I have a DSL connection without a contract term and i want to end it. I have tried verifying the email address but all it shows is Error 404 page not found. Hence i cannot access my invoices as well. I need to end the contract and i need it to be done fast as i have to move. Please let me know the solution for it.
I thank you in advance and i look forward to your assistance.
Cheers
Edit: o2_Matze Posting moved to Englisch Boradband Board
Lösung von o2_Matze
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Hi
Welcome to our o2 Community. If you want to cancel your DSL contact just sent a written cancellation letter to
Telefonica o2
Kundenbetreuung
90345 Nürnberg
(or fax it to 01805/571766)
Please use our return portal to return your o2 router (if you rented a device form us) there you can also print out a return sticker. Returns are sent with DHL and are free of charge.
Best Regards Matze
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