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DSL Contract Termination and Invoices

  • June 4, 2021
  • 2 Antworten
  • 43 Aufrufe
D
Besucher:in

Hi, 

I have a DSL connection without a contract term and i want to end it. I have tried verifying the email address but all it shows is Error 404 page not found. Hence i cannot access my invoices as well. I need to end the contract and i need it to be done fast as i have to move. Please let me know the solution for it.

I thank you in advance and  i look forward to your assistance.

Cheers

 

Edit: o2_Matze Posting moved to Englisch Boradband Board

Lösung von o2_Matze

Hi @domsrs 

Welcome to our o2 Community. If you want to cancel your DSL contact just sent a written cancellation letter to

Telefonica o2 

Kundenbetreuung

90345 Nürnberg 

(or fax it to 01805/571766) 

Please use our return portal to return your o2 router (if you rented a device form us) there you can also print out a return sticker. Returns are sent with DHL and are free of charge.

Best Regards Matze 

 

 

2 Antworten

A
  • Anonymous
  • June 4, 2021

https://hilfe.o2online.de/english-o2-community-69

o2_Matze
  • o2_MatzeModerator
  • Moderator
  • Lösung
  • June 11, 2021

Hi @domsrs 

Welcome to our o2 Community. If you want to cancel your DSL contact just sent a written cancellation letter to

Telefonica o2 

Kundenbetreuung

90345 Nürnberg 

(or fax it to 01805/571766) 

Please use our return portal to return your o2 router (if you rented a device form us) there you can also print out a return sticker. Returns are sent with DHL and are free of charge.

Best Regards Matze 

 

 

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