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Warum O2 Service

Prepaid refund

  • 14. Januar 2023
  • 1 Antwort
  • 20 Aufrufe

Hello,

i have purchased a my prepaid M package and accidentally cancelled it (I didn’t know it has been activated because at that time it was shown that it hasn’t). I then purchase another my prepaid M package that I’m using now. I would like to have my refund for the first my prepaid M package which I didn’t use at all. Thank you.

o2_Giulia
  • Moderatorin
  • 15. Januar 2023

Hello @NordenPfv,

welcome to our o2 Community 🙂

I have refunded the double charged fee once. You will receive a confirmation via text message within short.

Please let us know if you have any further questions.

Best regards

Giulia


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