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Cancellation of My O2 Flex Contract

  • 4. Januar 2021
  • 1 Antwort
  • 120 Aufrufe
C
Neuling

Please how can I cancel my O2 flex contract, I got the sim on the 18th of December 2020

 

edit o2_Vivian: verschoben Mobilfunkvertrag → English o2 Community: Mobile

Lösung von o2_Andrea

Dear @CHIDEX ,

 

welcome in our community.

The best way to terminate your contract is in writing. To do this, send us your cancellation request together with the corresponding telephone number either by fax (be sure to keep the transmission report as proof) or by post (a registered letter makes sense here so that you have proof afterwards).

 

Our address:

Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

Fax: 01805 571 766 (0,14 EUR/Min. aus dem dt. Festnetz, Mobilfunk max. 0,42 EUR/Min.)

 

Kind regards,

Andrea

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o2_Andrea
  • o2_AndreaTeam
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  • 13. Januar 2021

Dear @CHIDEX ,

 

welcome in our community.

The best way to terminate your contract is in writing. To do this, send us your cancellation request together with the corresponding telephone number either by fax (be sure to keep the transmission report as proof) or by post (a registered letter makes sense here so that you have proof afterwards).

 

Our address:

Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg

Fax: 01805 571 766 (0,14 EUR/Min. aus dem dt. Festnetz, Mobilfunk max. 0,42 EUR/Min.)

 

Kind regards,

Andrea

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