hello, I have ordered a Postpaid SIM card recently at 30th of November. Actually, I have ordered with MY handy, you have sent me a only Postpaid SIM card and withdrawal 19.80 euros from my account. I like to refund this SIM card but I am not quite sure how and if I login in to the refund website, they only give me a message that "this item cannot be refunded". Please help me with this problem I am suffering a lot from this.
here are some my information.
Please please help me with this refund problem.
Thank you.
POSTPAID SIM WL EKL
IMEI / Serial Number:8949226163105858512
This item can not be returned
Delivery note number:
0031343654
Seite 1 / 1
I have already answered you here: https://hilfe.o2online.de/thread/161690-my-handy-cancellation
Please stay in one thread with your concern, thank you.
I close this one now.
Please stay in one thread with your concern, thank you.
I close this one now.
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
