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My Charge!

  • August 26, 2019
  • 1 Antwort
  • 351 Aufrufe

Hello,

My 10 Euro charge is consumed after exactly charging it and have no automatic settings and configurations!

I'm really sad of this inconvinient happenings and I think most probably is because of my German is not good and cann't completely understand what is going on in my profile !
now I booked prepade 1.5 S data and simcard package and it's waiting for charge!

would you please check my profile!
Thanks in advance.
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1 Antwort

o2_Andrea
  • Team
  • August 30, 2019
Dear @Minami ,

you got your answer here: https://hilfe.o2online.de/english-o2-community-43/my-charge-is-vanished-and-no-package-is-activated-507987

Kind regards,
Andrea